Why am I seeing a spinning circle on a white background when I try to start a module?

Created by Patrick Roberts, Modified on Tue, 23 Jun at 4:59 AM by Patrick Roberts

If you are using Firefox and seeing a spinning icon on screen similar to the image below, this may mean that you need to allow audio and video on this site. To do so, click on the highlighted icon in the image below to open the permissions for the page. Select the "Allow Audio and Video" option. After doing to the content should load. If not, try refreshing the page, or closing the page and going back in.



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article